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Content Marketing Case Study - Genesys Communications

Genesys is a leading provider of customer engagement and contact center solutions. With more than 3,000 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center and back office, helping companies deliver fast and optimal levels of customer service with a highly personalized cross-channel customer experience. Genesys also prioritizes the flow of work to back office personnel resulting from any customer interaction, internal workflow or business application, optimizing the performance and satisfaction of customer-facing employees across the enterprise.

With this project, Content Launch has earned a spot as an extension of our Marcom staff. The enormous passion and expertise they brought to the assignment was amazing and comes at a very reasonable price. We plan to keep them busy for a long time.